Purchasing courses
You can browse, review, purchase and enrol in Courses via the Website. Our organisation and the website is governed by the Terms and Conditions policy. If you proceed with an enrolment application for a Course, you are deemed to have accepted these Terms and any policies referenced in or linked to these Terms.
These Terms and any associated policies may be varied at any time.
Fees and Payment
Attendees are required to pay the full course fee to secure their place in the course. Payment can be made via credit card using Visa, MasterCard and American Express or an invoice for payment can be requested.
Partner prices are only available to CODA Partners. Non-partners wishing to join can find out more about CODA’s Partner Program here.
Course Content
Attendees acknowledge that the course timings, and location are subject to change at the discretion of the course provider. In such cases, attendees will be notified in advance.
We may make minor changes to content, facilitators, education and timings without notice to you.
In the instance where a scheduled speaker becomes unavailable, CODA is committed to promptly securing a suitable replacement. Any adjustments to the lineup will be seamlessly managed without direct notification to attendees. Should an unforeseeable circumstance arise, such as sudden illness or personal commitments leading to a speaker’s withdrawal within 48 hours of the course, and a replacement cannot be arranged, attendees will be offered access to a subsequent webinar or recording focusing on the same topic at a later date, ensuring that the invaluable insights are still delivered.
Cancellation/Reschedule Policy:
We understand that sometimes things do not always go according to plan. If you need to defer or cancel the training session, here is our cancellation/reschedule policy:
- If cancelled/rescheduled within 5 working days: 50% of course fee applies.
- If cancelled/ rescheduled within 48 hours or less: 100% of course fee applies.
- If participant does not attend on the day: 100% of course fee applies.
To avoid cancellation/reschedule fees, you can nominate someone else to attend in your place. Please contact us at contact@decommissioning.org.au to make any changes. All cancellations and reschedules must be made in writing.
Registration change by CODA
If we are required to cancel, vary event dates or locations due to circumstances outside our control, including insufficient event registrations, you will be offered a full refund of the total registration cost, or a substitution, which will not be treated as a request by you for the limits specified above. However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by attendees in any circumstances, and you are strongly encouraged to take this into account when booking travel arrangements.
Course Materials
Presentation materials will be provided to attendees after completion of the course. These materials are the property of the course provider and may not be reproduced, distributed, or used for any other purposes without the express written consent of the course provider.
Course-related email and SMS correspondence
All communications with you will be via the preferred email address. This includes confirmation of enrolment, reminders, and where applicable, changes to Course information or materials. Your employer’s IT policy or email policy may block our emails. It is your responsibility to check you have received all necessary information from us and to provide up-to-date contact information. We will not be liable if you do not receive Course correspondence and/or materials as a result of incorrect information supplied or blocked emails. We may also contact you via the supplied contact number.
Privacy Policy
By enrolling, you acknowledge that you have read and understood the CODA Privacy Policy as amended from time to time, and agree with and consent to the practices described in that Privacy Policy. Attendees acknowledge and consent to the use of their personal information for the purpose of administering the course and communicating with attendees about the course.
In connection with enrolment we will ask you to provide us with information that personally, identifies you or allows us to contact you (Personal Information). We will only collect, store, distribute and communicate Personal Information which you provide to CODA or is otherwise collected by CODA as a result of your participation in the Course, in accordance with the Privacy Policy.
Prior to the Course start date, we will share your name, job title, and organisation, with all course presenters/facilitators.
Photography and Videography
Attendees understand and agree that the course provider or its representatives may take photographs or videos during the course for promotional or educational purposes. Attendees acknowledge and agree that they may be included in such photographs or videos, and consent to the use of their likeness for such purposes.
Health, Safety and Wellbeing
Attendees are responsible for their own health, safety and wellbeing during the course. The course provider will take all reasonable measures to ensure the safety of attendees but cannot be held responsible for any injuries or accidents that occur during the course.
Conduct
Attendees are expected to always conduct themselves in a professional and respectful manner during the course. The course provider reserves the right to ask an attendee to leave who behaves inappropriately or disrupts the course.
Intellectual Property
All intellectual property rights in the course content, materials and any other course-related materials are owned by the course provider or its licensors. Attendees may not use or reproduce any such materials without the express written consent of the course provider.
